Got Questions? We‘ve got answers!
What does being an independent vending machine owner mean to our customers?
Being an independent vending machine owner means that by not having to commit to any one particular supplier or manufacturer, we can provide our customers with the best and most popular products currently available.
How do I pay for items in the Gecko Vending machine if I don’t have cash on hand?
Our vending machines now have the latest technology ‘tap and go’ credit card readers installed for maximum customer vending convenience. We accept Mastercard, Visa and American Express credit and debit cards.
Can we choose the products that go into the machine?
Yes. We have a great variety of snacks and drinks including healthy and gluten free options. We encourage you to let us know what you would like to see in your machine. After all, its your machine to use!.
Do we have to pay any costs or fees for the machine?
Definitely not! We look after all delivery and installation costs as well as the servicing of the machine regularly.
What if we want different products in the vending machine?
Easy, feel free to email, phone or text us and we will endeavour to fulfill you needs where possible on the next refill.
We would like a healthy vending machine for our workplace, is that possible?
Yes. From muesli bars, popcorn, confectionery bars to vege chips plus more, we can cater for all your needs.
We work 24 hours a day, can we include meal options in our vending machine?
Yes. We offer ready to eat meals as part of our snack range and also provide frozen meal vending machines.
How many machines can you provide to our business – more than one?
We provide tailored solutions for each individual site and if that means multiple machines, we will accommodate as required.
How often are the machines serviced/refilled?
At least weekly, and if needed more often to cater for high usage. We use the latest technology in our machines which helps us schedule timely refills.
What if we have a question that is not on the FAQ page?
Please contact us and we will endeavour to answer all your questions.